Blogs

Taking digital commerce ahead with ‘Customer Engagement Hub’

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A few years back, our customers were talking about customer satisfaction and hence the need of CRM where a 360-degree view of customers can be built. Fast forward to today and yet we have not solved the puzzle of a 360-degree view. Our customer-focused software solutions are moving to and fro from generalized systems to specialized ones.
Topics: Digital Commerce Challenges of Digital Commerece

Understanding headless digital commerce

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Digital commerce has been impacted by all the changes and trends in technology, ever since it took shape and form. The earliest entrants of digital commerce are leading a new trend today that might lean towards the future of this industry. This new trend ‘headless digital commerce’ is promising in the face of lightning fast changes in consumption channels and the competitive UX landscape.

Topics: ux Magento Digital Commerce Headless Digital Commerce

How blockchain will disrupt Digital Commerce?

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In January, news broke of a card hack at Neiman Marcus where the hackers were able to access the debit and credit card information of customers who shopped at this chain between the 16th of July, 2013 to the 30th of October, 2013. In a similar case, a hotel franchise management company that manages 168 hotels in 21 states suffered a data breach that exposed hundreds of guests' debit and credit cards information in 2013. There have been many more such incidents of data breach in the past.

Topics: Technology Blockchain Digital Commerce

Big data in digital commerce

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Introduction

The evolution of big data and analytics have brought enormous opportunities for digital commerce industry. The large number of audiences offering massive amount of raw data are enabling digital commerce industry to add value and enhance the customer experiences.  

Fundamentally, big data follows two initiatives in digital commerce world. First is bringing in new opportunities and second is nurturing the existing and core value chains. By leveraging these approaches, digital commerce enterprises can expand their offerings and improve customer satisfaction.  

Topics: Big data Digital Commerce

The basics of how digital commerce works

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No one is accurately aware of when mankind started trading! From horses to ships, from trucks to airplanes, the need to trade goods has shaped some of the best innovations for mankind. With more and more ideas shaping up the business arena, digital commerce is one trend that is slowly concurring the enterprise world. So, what is digital commerce or digital commerce? Put in simple words “Digital commerce involves buying and selling of goods and services by the use of internet, mobile networks and other commerce infrastructure.”

Topics: Digital Commerce Challenges of Digital Commerece Digital Commerce platform

e-Zest Solutions is digital experience engineering company with facilities in the United States (Detroit & San Jose), Germany (Hannover), United Kingdom (London UK) and India (Pune) with global clientele. Our services include custom software development, offshore software development, UX consulting, BigData, Managed cloud Services (Azure & AWS), SharePoint consulting/Migration, Enterprise Java application development, Automated software testing services.