Blogs

Getting ready for Cyber Monday - Scaling Digital Commerce technology backbone

Getting ready for Cyber Monday - Scaling Digital Commerce technology backbone

Businesses want to sell more and always are on the lookout for more opportunities to sell. Cyber Monday, a brainchild of Ellen Davis of the National Retail Federation, happened in 2005 and since then breaking its own sales records. According to Adobe Analytics, Americans are expected to spend USD 6.6 billion online on Cyber Monday which is more than Black Friday sales estimates.

Topics: Technology Digital Commerce Cyber Monday

e-Zest hosted first ever Magento meetup in Pune

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e-commerce is a growing business and has a huge impact on the whole IT infrastructure of a company. Magento 2 meetup was held to discuss this, and more about e-commerce with the main focus on Magento 2 that has been named a leader by Gartner in the 2017 Magic Quadrant for Digital Commerce.  

Topics: e-commerce Magento Digital Commerce Magento 2.0

Moving out from ‘Average Handling Time’ in the age of digital commerce

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The first real end-to-end tech affair for commerce industry was 'call centers'. Some ten or fifteen years ago, the growth of your business meant that you had to stack bigger call centers with more hundreds of servicing agents. Call centers were functioning relentlessly to satisfy your customers. An important measure to rate the performance was ‘average handling time’. A lot has changed since then.
Topics: Digital Commerce

Have good UX to drive your Digital Commerce success

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Digital commerce is changing the pace of accelerating with new innovation, intelligence and technologies that can have an effect on business. This environment demands a new approach to commerce that impacts more dynamic market factors such as competitor activity, supplier relationships and consumer behavior.  

Topics: Design User Experience Digital Commerce design thinking

The new age of digital commerce

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Going by the current online shopping trends of a growing online customer base across the globe, technology is shifting the power from brands to consumers who are well informed and have more options. It has shaken up the marketplace, allowing the most determined competitors to emerge as the new leaders changing the face of retail. 

Topics: e-commerce Digital Technology Digital Commerce

e-Zest Solutions is digital experience engineering company with facilities in the United States (Detroit & San Jose), Germany (Hannover), United Kingdom (London UK) and India (Pune) with global clientele. Our services include custom software development, offshore software development, UX consulting, BigData, Managed cloud Services (Azure & AWS), SharePoint consulting/Migration, Enterprise Java application development, Automated software testing services.