AI is vital to revenue growth for digital commerce firms
Digital commerce is fertile ground for AI technologies, thanks to an abundance of multidimensional data in both customer-facing and back-office operations," said Sandy Shen, research director at Gartner. Gartner also predicts that, by 2020, AI will be used by at least 60% of digital commerce organisations and that 30% of digital commerce revenue growth will be attributable to AI technologies.
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What's hot in Digital Commerce?
By 2022, at least 5% of online orders will be predicted and initiated by artificial intelligence, according to Gartner. AI will impact digital commerce the most in next few years.
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by Sejal Shah, on Nov 1, 2018 7:06:34 PM
by Anagha Thorat, on Oct 31, 2018 7:59:05 PM
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