RPA sure is one of the most exciting developments in Business Process Management (BPM) in the recent history. What is different about the latest wave of RPA is the maturity of both technologies as well as the business processes it is applied to.
The market for RPA is advancing rapidly. One key area where this kind of automation will make particular sense in the near future is configuring and managing components of IoT deployment. Along with the widespread of IoT adoption, it would radically reshape the marketplace.
This transformation will be driven by a pursuit of three key outcomes:
- Cost reduction
Cost reduction is a key driver but not the only one. The main objective is always to remove repetitive, manual work.
RPA connects the core system through the user interface, and you don't need huge system integration projects. That's the thing that's made the technology so popular so quickly. RPA can be used by any business as a horizontal application. It's about what kind of processes RPA is geared toward and which are those that involve a lot of data transactions.
A connection between RPA and IoT
With the increased use of data and information-sharing brought about by the internet of things, organizations have been able to better align the business processes and streamline operations to be more efficient - This makes IoT a prime candidate to pair with RPA.
RPA can be critical to automating organizations. Together, RPA and IoT can enable organizations of all shapes and sizes to optimize management processes as well as employee productivity, providing the platform to manage IoT devices, a task that might otherwise have to be done by employees working in the back office.
These technologies together can allow companies to improve operations by providing better customer service and offering organizations the means to access new business intelligence as well as the ability to manage it.
To sum up, RPA is not new. Without a doubt, people and organizations have already been touched by robotic automation in one form or another. And experts say 2018 will be a year where we would see much more around IoT integration and applying AI to business processes as well. This definitely marks the time for RPA-IoT powered transformation. Don't you think!