<img alt="" src="https://secure.leadforensics.com/150446.png " style="display:none;">

Blogs

Delivering Omni-Channel Customer Experience with Magento

Delivering Omni-Channel Customer Experience with Magento

Organizations aspiring to either step into the world of omni-channel or transform their existing multi-channel into unified commerce should choose the right platform for implementation for their omni-channel strategy to work for them. Likewise, creating a pure multi-channel strategy and then transforming it into an omni-channel will leave you with less freedom. It takes fewer efforts to plan and execute one initially rather than at a later stage.

Topics: Omnichannel Magento eCommerce Digital Commerce For Developers

Omni-Channel vs Multi-Channel

When it comes to the world of commerce, omni-channel and multi-channel are the reigning buzzwords. In other words, while omni-channel and multi-channel are hot topics, that heat rarely produces clear guidance for execution and growth.

e-Zest Multichannel Vs Omni-channel
Developing a successful commerce strategy takes (1) understanding the key differences and (2) picking the one that’s right for your business. To do that, let’s look at each in turn
Topics: Omnichannel Multichannel eCommerce Digital Commerce Magento For Developers

Transforming Multi-channel to Unified Commerce

Unified
As per the recent Gartner's report, more than 50% of digital enterprises both B2B and B2C hold the ultimate responsibility for digital commerce to enable strong digital commerce strategies that deliver impact, insight, and outcomes.

Changing buying behaviors and lifestyle choices of today's consumers are rapidly transforming the commerce environment. Competitive pressures of pure-play e-commerce players and modern digital business models are causing drastic changes.
Topics: Omnichannel Digital Commerce digital transformation Enterprise digital transformation Unified Commerce

e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.