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Blogs

Enhance your customer service with Salesforce LiveMessage

LiveMessage, launched by Salesforce, is an automated tool that drives business interaction in the same way we interact with our friends using messaging apps such as Facebook Messenger. Technically, LiveMessage facilitates the customer service representatives to manage messaging traffic similar to the customer interactions in Service Cloud.

Topics: Salesforce LiveMessage

e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.