<img alt="" src="https://secure.leadforensics.com/150446.png " style="display:none;">

Blogs

e-Zest to exhibit enterprise CRM and customer experience solutions at the Sales Innovation Expo in London

e-Zest to exhibit enterprise CRM and customer experience solutions at the Sales Innovation Expo in London

e-Zest, a leading digital innovation partner for enterprises and technology companies, is attending the Sales Innovation Expo at ExCel, London on March 21st and 22nd to showcase its enterprise CRM, customer experience and B2B digital commerce offerings.

Topics: Customer Experience News & Events Digital Commerce Enterprise CRM B2B sales Enterprise Commerce

Fine tuning your e-Commerce with customer journey analytics

Fine tuning your e-commerce with customer journey analytics

The customer journey is one of the most pivotal aspects of your e-Commerce setup. User experience designers spend months etching out the intricate details of the customer’s journey to shape and smoothen his or her experience. The customer journey offers tremendous possibilities of improvement even for the most crisply built experiences. Integrating analytics into the e-Commerce platform is always good to sharpen the insights gained and the customer journey is one of the first and best places to start doing that.
Topics: Customer Experience Digital Commerce Customer engagement eCommerce Customer Journey

Frictionless authentication for improving customer journey in digital commerce

Frictionless authentication in digital commerce.jpg

The ThreatMetrix® suggests that if an authentication method is made non-intrusive, then it can boost online revenues by 2 to 5 percent. This is a welcome thing for businesses across globe as hyper-competition has eaten up substantial profit pie for almost every industry. But the question is, will customers and merchants go for such authentication to favor customer experience? Probably, yes. The world is preparing itself for frictionless authentication.

Topics: Customer Experience

Transforming customer experience through 'Phygital'

The irreplaceable element for any business success is their customers or users, regardless of their complex consumption patterns. The nexus of digital technologies and social have fundamentally transformed the way user behaves and communicates with the brands.

Topics: Customer Experience Phygital digital transformation Digital Tranformation Digital Solutions Digital Innovation Partner Technology

e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.