Blogs

Sales Metrics to Improve Customer Success

In most of the industries, it is always advisable to keep the current customers rather than to win new ones as losing a big account can impact the ROI greatly. Therefore, it is important that the sales leaders not only track the pipeline metrics, but also look into the insights of the customer success efforts. Customer success metrics reveal whether enough is being done to keep the customers hooked to your business and whether or not they are renewing the contracts.

Topics: analytics Sales Customer success

Tips for improving user experience for digital commerce

User experience is one of the vital aspects for any digital commerce business. It impacts user experience and helps in building the brand. However most of the time, user experience of the site is undermined and all the attention is directed towards improvising sales and conversion strategies. Are you aware that user experience is equally essential for improving sales and conversions?

Topics: User Experience Digital Commerce

Service cloud Einstein to integrate with Amazon Connect

Previously, enterprises were highly dependent on paper documentations. Later a huge computer revolution encountered, which toppled the traditional paradigm followed by cloud and mobile. However, over the years Salesforce has proven that success comes through continuous efforts. They have utilized these revolutionary innovations to build tools using App Cloud, Concierge, Lightening and much more.

Topics: AWS Salesforce Salesforce Einstein

How to Manage Windows IoT Core Devices with Azure IoT Hub?

IoT devices have a much more restricted connectivity, less local resources as compared to desktops, laptops and phones. They also lack a UI in many cases. Remote device management also requires devices to be provisioned for a device management service that adds a further challenge to this setup.

Topics: IoT Windows Azure IoT

Technology news from around the globe - Week 15 2017

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Topics: Big data cloud computing Enterprise Collaboration Enterprise mobility management BYOx

e-Zest Solutions is digital experience engineering company with facilities in the United States (Detroit & San Jose), Germany (Hannover), United Kingdom (London UK) and India (Pune) with global clientele. Our services include custom software development, offshore software development, UX consulting, BigData, Managed cloud Services (Azure & AWS), SharePoint consulting/Migration, Enterprise Java application development, Automated software testing services.