Successful enterprises, while choosing an application for internal management, look for features such as agility, flexibility and innovation. Yes, they seek these features in a single application, but eventually, end up getting few of them instead of a complete package from that chosen one. With no options left, enterprises when move ahead with implementation, the application does not easily integrate with any third party applications and are also inaccessible to mobile devices.
To get rid of above mentioned issues, enterprises should opt for Salesforce’s Concierge, an excellent intranet application developed using Salesforce App Cloud, running on Heroku. Salesforce Concierge provides enough flexibility where new features can be easily integrated to it. Furthermore, it also facilitates data linking of various department with each other.
Salesforce Concierge was designed with a vision to provide excellent search ability and scalability. It has a search functionality similar to Google wherein service cloud knowledge articles are aligned accordingly. Users can then easily search among hundreds of data following a similar search pattern. It has all information right from employees’ history to department name including educational details. Whenever information is looked upon, it is routed accordingly to particular channel from where it is requested. Salesforce Concierge is programmed to provide accurate information where there is no need to wander unnecessarily within the application.
Absolutely, Salesforce Concierge is a cloud based application which offers access to data from any location and it was developed for mobile users initially instead of desktop. It has simple and clean user interface with a fresh look which is commendable.
Truly Concierge, a Salesforce enterprise application is known for its simplicity and agility. Good number of enterprises are processing their IT service requests through it. Salesforce Concierge has truly lived up to the expectations of an ideal intranet application.