Impact of Cloud on Businesses
The new generation of social/mobile SaaS applications are erasing the traditional distinctions between front-office and back-office activities. Few years ago, most of the CEOs were hesitant to move the departmental data on cloud and relied more on secure on-premise data storage. But the current generation of CEOs understand the benefit of cloud for businesses and have started migrating their critical and non-critical business processes on cloud. Cloud can drive new revenue streams, enhance customer loyalty, find and optimize world-class talent, transform organizations to meet new requirements and turn operational data from back-office clutter into customer-driven insights. Companies are moving their Marketing, HR, Finance, ERP and even EPM processes on cloud.
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Big Data driving Enterprise Content Management (ECM)
There are many corporate and government organizations still using the old paper-based or paper-inherited processes in today’s digital world. However, many of these organizations have understood the importance of data in the digital format and have veered towards Enterprise Content Management (ECM) software which constitutes of document management, case management and digital asset management. Three major trends which will drive the ECM in the future are Big Data, Cloud and IoT. The average document management or record management application deployed over the past 10 years is mainly storing frozen content but big data analytics would be able to play with the data available and make use of this data to drive business.
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$100B opportunity presents itself in enterprise mobility
Most of the enterprises are now going on cloud and mobile because of low cost, better accessibility and ease of use. There are almost 3 billion people in the world working in some or the other businesses. Among these, only 20% of the people are using technology to work better. Thanks to smartphones now, businesses can now easily leverage enterprise mobility solutions. For instance, industries such as construction can empower their workforces with technologies such as camera-based apps to communicate with their central offices. Delivery teams can make use of mapping, billing and other mobile solutions to perform their tasks. Healthcare also has huge opportunities in enterprise mobility.
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Collaboration - third leg of intranet
There are three legs of intranet - planning and corporate communications, publishing and content and collaboration on which the complete story of intranet is built up. ‘Ease of use’ is the major complaint given by employees while using the intranet portals while companies our huge money into the portals. Collaboration is driven by the evolution of social media in the technology space. Collaboration in intranet should find value by posting information which would be timely and relevant, going mobile, building a collaborative culture using gamification and/or for team interaction during projects. SharePoint pioneered this area.
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