Blogs

Salesforce presents AI-powered Einstein analytics platform for business users

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Einstein Analytics is an extension to Salesforce CRM system. It is an artificial intelligence platform encompassing set of predictive tools essential for sales and marketing professionals to draw actionable insights.

Topics: Salesforce Einstein Salesforce Artifiical Intelligence

Salesforce unveils Einstein Account-Based marketing solution powered by AI

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What is ABM and why it is introduced?

Salesforce on June 8th 2017 announced Einstein Account-Based Marketing (ABM) solution built using artificial intelligence platform. ABM is an end-to-end B2B marketing solution. It facilitates the marketing and sales professionals to emphasize on the valuable accounts, personalized campaigns and readily engage with their customers to improve sales funnel by converting the hottest leads into business.  

Topics: Artificial Intelligence Salesforce Salesforce Einstein ABM

Salesforce Commerce Cloud Einstein now enhanced with new capabilities

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Why the new features are added?

Salesforce, a global CRM leader, announced new innovative features for its Commerce Cloud Einstein. These new enhancements were added so that the retailers can leverage Einstein extensibilities to provide personalized and AI-based shopping experiences to their customers.

Topics: Salesforce Commerce Cloud Salesforce Einstein

Service cloud Einstein to integrate with Amazon Connect

Previously, enterprises were highly dependent on paper documentations. Later a huge computer revolution encountered, which toppled the traditional paradigm followed by cloud and mobile. However, over the years Salesforce has proven that success comes through continuous efforts. They have utilized these revolutionary innovations to build tools using App Cloud, Concierge, Lightening and much more.

Topics: AWS Salesforce Salesforce Einstein

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