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Conversational UX will drive next wave digital transformation

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2016 witnessed what we call the ‘Big Bang’ of conversational services. Companies like Amazon, Google, Microsoft and Facebook introduced a new paradigm of computing experiences that welcomed the new wave of digital transformation. One of the important changes that marked the new wave of digital transformation was the shift from traditional GUI-based digital products to more customer-centric products, leveraging human-centered design while adopting a rapid experimentation mindset. This has led to the emergence of the need for Conversational UX.

Topics: ux Digital Tranformation Conversational UX

e-Zest Solutions is digital experience engineering company with facilities in the United States (Detroit & San Jose), Germany (Hannover), United Kingdom (London UK) and India (Pune) with global clientele. Our services include custom software development, offshore software development, UX consulting, BigData, Managed cloud Services (Azure & AWS), SharePoint consulting/Migration, Enterprise Java application development, Automated software testing services.