Is Salesforce Lightning right for your enterprise?

With recent announcement made by Salesforce, Salesforce Lightning is a platform to drive customer engagement program, which has made waves world-wide. It compromises of the new Lightning Experience and new Lightning Design system with Lightning components and Lightning App. Salesforce Lightning was developed as an add-on for the Salesforce App Cloud, to create modern enterprise application.

Lightning offers components that can be easily integrated with CRM to improvise the user experience, eventually boosting the productivity of sales team. With Lightning one can have a fresh, modern and brilliant experience by accessing it on any kind of device.

Yes, Salesforce Lightning has a lot to offer, but it is essential to contemplate whether Salesforce Lightning is suitable for your business or not? As per industry experts, there are only 5% of the enterprises worldwide proficient enough to measure customer engagement efficiently. The reason other enterprises fail because they are incapable of gathering and utilizing customer information which can help them in carving out strategies. Hence to do this, enterprises must consider customers as a priority and bring them to the epicenter of business.

So, what Salesforce Lightning can do for you in terms of customer engagement? 

With Salesforce Lightning, enterprises can figure out various ways for connecting and collaborating with their customers. Lightning is designed in such a way where it has specific answers to every customer needs and it makes sure enterprises are fulfilling needs of the customer. So as I mentioned earlier, Salesforce Lightning is an excellent tool to drive customer engagement.  

Topics: Salesforce Customer engagement Salesforce Lightning migration

Why it is important to localize e-commerce experience and how to do it?

From last decade, a rapid growth has been observed in e-commerce industry, heavily impacting the way businesses operate and consumers shop. Important factor to promote e-commerce growth is massive digitization. Digitization has led the consumers to buy services and products by eradicating all the geographical barriers and boundaries.

Irrespective of all e-commerce offerings, there are high chances, e-commerce businesses might go experience few hurdles considering the language facet and hold back the brand success associated with it. So, with advent of international exchange, quality translation and localization services are expected. There are lot of enterprises out there who are revamping their e-commerce strategies and adding more languages to their online sites have to provide more of a localized experience to consumers. But, how can the e-commerce businesses upscale their localization strategy.

In this blog, I am writing few tips which might be helpful for your e-commerce business expansion within the international market.

Topics: e-commerce Localization

SSL Encryption using Let’s Encrypt on AWS EC2 Amazon Linux

What is Let’s Encrypt:

Topics: AWS Amazon Linux SSL SSL encryption AWS EC2 Amazon Linux

What’s the difference between SharePoint On-premises and SharePoint Online?

Utterly confused, what to choose when it comes to SharePoint On-premises and SharePoint Online? Are you looking for comparisons between the two platforms? Well, you have come to the right place!
To clear your doubts and help in decision making, this blog will explain basic differences between SharePoint On-premises and SharePoint Online.

However, before discussing the differences, here is one thing I would like to share. From past few years, SharePoint Online has become more powerful because of its cloud ability. SharePoint Online provides security and reliability which is excellent. Isn’t it a great relief to know that your data is well-protected on-site? Also, with its additional hybrid capabilities it is like to fit in any kind of environment.

Topics: Sharepoint Online SharePoint On-Premise

Tech stories handpicked for you - Week 08, 2017


Why you should invest in cloud computing?

Topics: cloud Big data Collaboration cloud computing Enterprise Mobility

Role of Artificial Intelligence in Martech

Years ago, artificial intelligence (AI) was just a notion meant to nurture and grow in future. But if we look at it now, artificial intelligence is leading the technological world. It is considered as the backbone of innovation and digital transformation. Truly, artificial intelligence is here to make our lives easier and productive.

Coming to marketing technology, artificial intelligence has also become a hot topic in the marketplace. Enterprises are experimenting marketing with multiple cutting edge technologies such as big data, machine learning, bots and of course artificial intelligence. No doubt, these technologies are revolutionizing marketing paradigm. There is no harm is saying, we are entering into a phase, where technology is helping brands to connect with their audience in a better manner.

Topics: Marketing Automation Artificial Intelligence Martech

Roadblocks in SharePoint 2016 migration

With launch of SharePoint 2016, every single business is rushing towards SharePoint 2016 migration. In the past, there were many instances, where business failed to successfully migrate to SharePoint 2013 because they botched on considering lot of aspects. To avoid same mistakes from repeating, businesses must go through below mentioned roadblocks majorly responsible for poor SharePoint migration.

No experience in managing or developing SharePoint application - This is the most common scenario, where developers or managers from completely different technical background are pushed into SharePoint migration process. Their lack of experience in SharePoint can be a major roadblock, as they will not be able to proceed with SharePoint 2016 migration process successfully. So in conclusion, if businesses are planning for SharePoint migration, they must make sure that their resources have experience in SharePoint technology.

Topics: SharePoint Migration SharePoint roadblocks

Making Salesforce Lightning work for you

Absolutely, Salesforce is the CRM leader with millions of users. Owing to its popularity, expectation levels of customers are usually high. Salesforce, being a CRM torchbearer, has always focused on user demands and feedbacks. To comply with user demands, Salesforce introduced Salesforce Lightning platform to accelerate the adoption among users.

Topics: Salesforce Lightning Salesforce Lightning migration

What is conversational commerce and how to make best use of it?

Lately, conversational commerce is been a highly trending topic among the business world. There are various prophecies, how conversational commerce is going to transform ecommerce industry. So what is conversational commerce and how can you use it to elevate your business success? Though, this is one of the most commonly asked questions, let us go through the fundamentals of conversation commerce and its impact on the businesses.

Topics: Artificial Intelligence Chatbots Conversational Commerece

Importance of roll up tables in data aggregation

While working on small or moderate data sets, aggregation feature is measured as the best viable option. This is because, aggregation can be performed with help of a small standard query which is efficient and simple to use. But, can aggregate feature work well with large data sets? The answer is ‘NO’. Aggregate features won’t work with large data sets, as the query execution will devour extra time in terms retrieving huge amount data and eventually slow down application’s performance.  

Topics: Data Aggregation Perodic calculation Rollup tables Full-recalc Per-entry update

6 ways to best online customer survey platform

Online surveys are a significant way in the process of research and data collection. Not only they provide you the valuable customer feedback but they also help your organisation in continuous growth by taking better business decisions. This gives a platform where you can learn more about the latest updates that can be brought in to your products and/or services.

In 2016, online customer surveys have continued to grow in the market and 2017 will carry these surveys progressively and effectively. With the channels to get in touch with your customers increasing spontaneously, the online customer survey platforms needs be prepared in such a fashion that those needs would persuade the customers to complete and submit their responses, even out of their busy routine, without demanding much of their time.

Topics: customer survey online survey

Technology news from around the globe - Week 7 2017

Cloud Security

Topics: Big data SharePoint Collaboration Enterprise Mobility Cloud

Why move to Serverless Architecture?

My previous blog focused on the fundamentals of Serverless architecture, one of most imperative topics of discussion in the era cloud computing. Ideally, serverless is the future of hosting software in cloud. Everything right from virtualization to containers are going serverless. So the important question here is, why to leverage Serverless architecture?

Topics: BaaS Cloud FaaS Serverless architecture

Imagining SharePoint systems with wearable devices

From past few years, wearable technology is gaining momentum, especially at workplace. The ability of wearables is just not limited for seeing visuals or telling time, instead wearables play a great role in tracking health and wellness and more other aspects of life.

Apparently, enterprises can too utilize the ability of wearables to record meetings, scan proposals and brochures, click pictures of important documents and track employee activities within premises. However, it is assumed that wearables are the future of enterprises just as smartphones, which can boost productivity, increase profit margins and bring in extraordinary success.

Several enterprises have their applications developed using SharePoint. Enterprises can integrate their computing wearable devices with existing SharePoint systems to access and track real-time data of the employees. Absolutely, a third party support might prove helpful to provide assistance on integrating your SharePoint applications with wearable devices.

Topics: Wearables technology SharePoint

Utilizing agile development methodology for product engineering effectively

Agile methodology is a flexible and simple approach to manage product engineering in a collaborative environment. Agile development methodology is somehow like other approaches like Waterfall but much evolved for modern software development approach. It ensures cost-effective and rapid product engineering by initially developing and delivering the important features of the product. 

Topics: project management Agile Methodology Product Engineering

Rise of FaaS aka serverless cloud computing

IT ecosystem is majorly influenced by diverse cloud computing services. In addition, cloud computing has remained one of the major topics of research in the IT industry. Cloud computing is classified into three main categories. – IaaS, PaaS and SaaS.  

Topics: BaaS Cloud Serverless computing FaaS Framework as a Service Serverless architecture

Role of P2P payments in digital commerce

Technology inflation has propagated digital revolution. Emails, social media, digital devices, online shopping are enough proof, demonstrating how people are going digital-savvy. The era of digitization have also forced banks and other payment companies to innovate and restructure their payment services. 

Topics: peer-to-peer-payments Digital Commerce P2P payments

Ensuring smooth transition to SharePoint Online

Every year, newer technologies or versions of technologies are released that are better from the previous ones. Newer technologies are built to simplify the lives of people and the way things are done. They also play a major role in increasing the productivity and help in better decision making. With these new horizons, everyone around is looking to migrate or upgrade to newer technology, which is natural as nobody wants to stay behind.

Topics: Sharepoint Online SharePoint On-Premise

Machine learning and its impact on Digital Commerce


Machine learning is being widely used by enterprises, owing to its popularity. Machine learning is a subset of artificial intelligence, being originated from pattern recognition methodology. It performs certain tasks by providing informational output, where there is no need of individual programming. Putting it differently, machine learning is all about automating complicated tasks where a lot of programming efforts are required.  

Machine learning is growing and is being utilized by various industries. Moving forward let us have a closer look on how machine learning will impact the digital commerce industry.

Topics: Machine Learning Digital Commerce

Benefiting through artificial intelligence with Salesforce


Topics: Artificial Intelligence Salesforce Einstein

The need for lean enterprise

Breakthrough innovations need a mindset change.

Topics: IT Lean enterprise

Quick summary of Windows Developer Day – Creators Update

The October teaser of Windows 10 Creators Update has raised the curiosity and new possibilities that would greet world on Windows Developers Day. And February 8’s event didn’t disappoint the developer community.

Topics: Microsoft Windows Developers day Creator update

Tech stories handpicked for you - Week 6 2017

Utilizing the full potential of cloud

Topics: Big data SharePoint Collaboration Enterprise Mobility Cloud

What’s so great about SharePoint 2016 Framework?

The SharePoint 2016 is mobile-first and cloud-first framework allowing developers to build solutions using JavaScript languages on different platforms and devices.

For developers working with SharePoint, it was like a roller coaster ride owing to the flux in features and offerings. But, considering the new SharePoint framework with its incremental features and capabilities the SharePoint developer community has breathed a sigh of relief.

Topics: SharePoint 2016 Sharepoint UX SharePoint Framework

Utilizing API thinking on Salesforce platform

API, known as application programming interface, enables software to interact with other softwares using a set of programmable instructions. In other words, API is used because programs can use each other’s functionality for communication purposes. For instance, one of a web application using your Google credentials to allow you login in to its application. Here application authentication is happening with third-party solution. This communication relies on some sort of API.  

Topics: Salesforce Integration Salesforce API

Salesforce as an enterprise application platform

Successful enterprises, while choosing an application for internal management, look for features such as agility, flexibility and innovation. Yes, they seek these features in a single application, but eventually, end up getting few of them instead of a complete package from that chosen one. With no options left, enterprises when move ahead with implementation, the application does not easily integrate with any third party applications and are also inaccessible to mobile devices.  

Topics: Salesforce Concierge

Redefining supply chain with accelerated growth of e-commerce

E-commerce industry is flourishing on account of its ability to offer exciting opportunities to sell products online. Internet is another reason to drive the e-commerce industry. With this great combination of internet and e-commerce, consumers are able to shop for products anytime and at any place. With all this momentum, every day new platforms are being launched to offer online services, thus expanding the size of e-commerce market.

Topics: supply chain management Cloud logistics

Preserving organizational knowledge with SharePoint and OneDrive

Cloud storage is all about storing massive amounts of data in cloud. It allows organizations to store and share documents and files anytime, anywhere with any device. However, OneDrive and SharePoint are two of the identical cloud storage services having few variations, which can be used to store organizational data. 

Topics: SharePoint Collaboration onedrive

Importance of building a digital marketplace on cloud

Considering current economic status, technology is vital to run a successful business. With propagation of technology, nearly everyone in tech industry have recognized blessings of it. Cloud is leading the technology growth, acting as a foundation for others technology to build on. Enterprises are jumping on cloud bandwagon because of its agility, flexibility and innumerous benefits it offers for business and technology. 

Topics: Cloud digital marketplace

CSS3 sprite image animation

With emerging technologies and trends, CSS animations are gaining lot of popularity. Creating animated image using CSS3 is one of newest fad among the designers. The timing function available in CSS3, can be used to create sprite animations. More precisely, each sprite image is used as frame to create a continuous animation without any special easing effects. 

Topics: CSS3 Sprite CSS3 animation

Technology news from around the globe - Week 5 2017


A look into real benefits offered by cloud

Topics: analytics Big data Collaboration Enterprise Mobility Cloud

e-Zest’s TechCon 2017 Session on Architecting Azure Solutions and understanding New Azure PaaS

It is known to all that Microsoft is a technology leader that has made personal computing a reality and created a solid technology foundations for enterprises around the world. Their cloud solutions are also gear to bring in tremendous shift in mind-set and course of digital initiatives across enterprises.

Topics: Microsoft Azure TechCon 2017 Azure PaaS

MongoDB Installation on Amazon Linux

MongoDB is an open source NoSQL database that uses a document-oriented data model. MongoDB is built on architecture of collection and document, whereas MySQL uses tables and rows. MongoDB uses JSON-like documents with schemas.

Topics: Amazon Linux MongoDB

e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.